I listen to a lot of podcasts. One of my favourites is planet money from NPR. One of their recent episodes played a significant part in the development of this story.
It's the story of the delivery drivers. The terrifying part, the line I can't get out of my head, is that the drivers were told in which pocket they should store there pens, in order to ensure maximum efficiency when they reached for them.
Truly disturbing. (but a brilliant episode)